Why Clients Trust Spruce Agents

Letting someone into your home to clean is a big deal, especially when you have valuable items around. At Spruce Cleaning Services, we understand the trust our clients give us, and we don’t take it lightly.

Here’s how we make sure our Spruce Agents are trustworthy, professional, and reliable.

1. Strict Screening Process
Before becoming a Spruce Agent, every cleaner goes through background checks and interviews. We don’t just hire anyone, we make sure they’re honest and dependable from the start.

2. Proper Training on Work Ethics
Our agents are trained not just on how to clean, but also how to respect every client’s space. This includes:

• Handling items with care
• Never opening or touching personal belongings
• Following instructions carefully

3. Company Culture of Respect
We train our Spruce Agents to treat every home like their own. Respect is part of our daily values, from arriving on time to staying professional throughout the job.

4. Clear Communication
Before each cleaning, we clarify scope and expectations. Our agents work only in the areas that need cleaning, and if they spot anything unusual, they report it instead of touching it.

5. Accountability & Supervision
We have team leaders and a system in place to monitor performance and client feedback. If any concerns arise, we respond quickly and responsibly.

6. We Value Your Trust
Spruce Cleaning Services is built on repeat clients and referrals. That only happens when people feel safe and satisfied. We want you to feel confident that your home and everything in it is respected.

If you’re ever unsure, feel free to stay during your first cleaning or request limited access to certain areas. We’re happy to work around your comfort level.

Your home is safe with Spruce.