FAQs
At Spruce Cleaning Services, we make it easy for you to book our cleaning services. Here are our frequently asked questions which can help you book our services easier.
At Spruce Cleaning Services, we make it easy for you to book our cleaning services. Here are our frequently asked questions which can help you book our services easier.
At Spruce Cleaning Services, we offer the following services:
*For the complete scope and inclusions, please click this link: https://www.sprucecleaningservices.com/services/
Yes, based on your needs, you may customize our Spruce Cleaning Services. However, for our complete cleaning services (Regular, General, and Premium), you may pick what is suitable for your property and include add-ons from our specialty services.
For example:
For our complete cleaning services, our rates go as:
Spruce Regular Cleaning: P70 per square meter
Spruce General Cleaning: P85 per square meter
Spruce Premium Cleaning: P100 per square meter
For the complete list of services and rates, please click this link: https://www.sprucecleaningservices.com/services/
To book and finalize your Spruce Cleaning Services, a 50% downpayment or full payment will act as your reservation to your slot.
For payments, we accept G-Cash and BDO Bank Transfers only. We don’t accept cash for safety recording purposes.
A 50% downpayment or full payment will act as your reservation to your slot to finalize your Spruce Cleaning Services. For payments, we accept G-Cash and BDO Bank Transfers only. We don’t accept cash for safety recording purposes.
Our standard manpower assignment is one (1) Spruce Agent equivalent to forty (40) square meters. The client has an option to add a Spruce Agent amounting to Php570, depending on the density of items inside the property.
Rest assured, our Spruce Agents are specially trained to pay attention to every detail and element of your space for quality results.
We highly recommend our cleaning services start in the morning to maximize the day better and avoid penalties from property administrations. However, for spaces below 40, we do accept afternoon slots for our cleaning services.
Lastly, for bigger commercial properties, we do extend beyond working hours, but the client will have to pay for the overtime and night differential.
Our cleaning services will depend on the scope of work and the size of the space being cleaned. Each Spruce Agent has the capacity to finish forty (40) square meters in four (4) hours.
Rest assured, we do not have time limits and our cleaning services will only end once customer satisfaction and the scope of work are fulfilled. The given time is just the average capacity of our Spruce Agent.
Yes, our cleaning solutions are all FDA Approved and ISO Certified. They are safe for your family members and pets except for the degreasing solution because it contains acid for heavily soiled areas.
For a complete list of our certifications, you may visit our About Page. For the list of ingredients of our cleaning solutions, you may ask our Spruce Agents to show you the bottle descriptions.
Yes, our cleaning solutions are all FDA Approved and ISO Certified. They are safe for your painting and furniture, except for the degreasing solution because it contains acid for heavily soiled areas.
For a complete list of our certifications, you may visit our About Page. For the list of ingredients of our cleaning solutions, you may ask our Spruce Agents to show you the bottle descriptions.
For our General and Premium Cleaning Services, the cleaning of the interior windows are included. The exterior windows are not included; we charge per window panel if the client wishes it to be cleaned.
It is highly recommended that each client be there for the start and end of the cleaning services for quality assurance. We require a before and after inspection for operational protocols and to avoid back jobs.
Yes, we accept cleaning services within Metro Manila for a minimum of PHP 3,000. And yes, we also accept cleaning services outside of Metro Manila for a minimum of PHP 10,000 excluding toll and mobility fees.
Yes, our Spruce Agents are all vaccinated and boosted. To ensure the safety of our employees and clients, we also conduct weekly Antigen Testing with the results upon the client’s request.
The hazard fee of PHP 570 per Spruce Agent acts as insurance for the safety of our staff.
Yes, we have our very own SpruceScription Cleaning Service where you can book our complete cleaning services and save up to 30% per square meter. You may contact our dedicated Customer Service Team and inquire about your very own subscription service.
Mobilization fees are for the transportation vehicles we use to transport our Spruce Agents, cleaning solutions, and equipment before and after our cleaning services. This is to ensure that our Spruce Agents are less exposed and equipment and cleaning solutions are safe.
Our Mobilization Fees have gone up due to the fluctuating prices of fuel. The price increase is to compensate for the costs of fuel prices, toll fees, and the safety of our Spruce Agents, and equipment.
Yes, please refer to our website.
Our dedicated Sales Representatives will be happy to assist you regarding your questions and concerns. For a hassle-free price query, you may visit our Services Page at www.sprucecleaningservices.com/services/ for our transparent pricing. You may also reach us at:
Cellphone Numbers: 09178830077 & 09171463739
Telephone Number: (02) 8716 9209
E-mail: os@sprucecleaningservices
Social Media Pages:
Facebook Page: sprucecleaningservicesph
Instagram: @sprucecleaningservices