ONLINE PRIVACY POLICY
Thank you for visiting this website (this “Site”), which is owned and operated by Spruce Cleaning Services (“Spruce,” “we,” “us,” and “our”).
EFFECTIVE DATE
October 14, 2021
TABLE OF CONTENTS
INFORMATION ABOUT THIRD-PARTY COOKIES
HOW WE PROTECT YOUR INFORMATION
RETENTION OF PERSONAL INFORMATION
THIS SITE MAY BE HOSTED ON SERVERS OUTSIDE THE COUNTRY WHERE YOU RESIDE
QUESTIONS ABOUT THIS POLICY OR Spruce Cleaning Services’ DATA PRACTICES
SCOPE OF THIS POLICY
This online privacy policy (this “Policy”) solely applies to information collected on the Spruce Cleaning Services website where it is placed. It does not apply to third-party platforms such as websites owned by our franchisees, social media websites, vendor pages, websites of other corporations, limited liability companies, and so on, nor does it apply to Spruce Cleaning Services’ websites or other Spruce owned platforms where it is not posted. It also does not apply to information gathered through other channels, such as phone or in person.
By installing any third-party application, you authorize such third-party applications to perform the actions and/or share with the third-party application the information communicated to [Spruce Cleaning Services] or requested from [Spruce Cleaning Services]. Spruce will send that information via a third-party application, which will then be routed via the internet. [Spruce Cleaning Services] is not liable for any dissemination, use, misuse, or disclosure of the user’s information as a result of using this or any third-party application.
Some of the information we collect through this Site may be “personal information”—information that, alone or in combination with other information available to us, identifies you personally. Other information, such as that collected by cookies, may be non-personally identifiable.
Additional privacy notices (“Privacy Notices”), provided at the time we collect your information, may supplement or amend this Policy from time to time. Certain pages of this Site, for example, may include Privacy Notices that provide more information about the information we collect on those pages, why we need that information, and what choices you may have about how we use that information. In some cases, specific Privacy Notices may be required in order to comply with the privacy laws of one of the countries, provinces, or states with which we do business.
YOUR CONSENT
By using this Site, you agree to the collection, use, disclosure, and transfer of your information in accordance with the terms of this Policy (and any Privacy Notices that apply to you). You may not use this Site if you do not consent to the collection, use, disclosure, and transfer of your information as described in this Policy (and any Privacy Notices that apply to you). Please contact us using the information provided below if you have any questions about this Policy or any Privacy Notice.
OUR TERMS OF USE
This Policy is a part of the Terms of Service, which govern your use of this Site. At the bottom of each page of this Site, a link to our Terms of Service is provided.
YOUR CHOICES
Generally, we respect your right to choose how we collect, use, and disclose information about you. This Policy explains some of your options, such as opting out of receiving “cookies,” and we may ask you to indicate your preferences at the time and on the page where you provide your information.
Mechanisms should not be tracked. According to California law, this Policy must address how we respond to any “Do-Not-Track (‘DNT’) signal” sent by your browser. We currently make no guarantee that we will honor DNT signals due to the changing state of technology and industry indecision regarding the meaning of DNT signals.
Preferences previously expressed You have the ability to change previously expressed preferences about how we use your information. If you wish to be removed from our mailing lists at any time, please contact us using the information provided below.
THIS POLICY MAY CHANGE
Spruce Cleaning Services reserves the right, at any time and without prior notice, to update or modify this Policy and any Privacy Notice by posting the revised version of the Policy or Privacy Notice on this Site. These changes will only apply to information collected after the revised Policy or Privacy Notice is posted on this Site.
Your continued use of this Site after any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the revised Policy’s terms. You can access the most recent version of this Policy at any time by clicking on the “Privacy” link at the bottom of each page of this Site’s public areas.
INFORMATION WE COLLECT
Information You Manually Provide. Spruce Cleaning Services collects the information you provide manually (via your keyboard, mouse, or touchpad) when you use this Site, for example, when you request service, express interest in becoming a franchisee, send us questions, or otherwise interact with this Site. Personal information, such as your name and contact information, may be included in the information you manually provide.
Information From Third-Party Social Media Platforms. You may be able to register for, log in to, or improve your profile on this Site by selecting to automatically populate the requested data fields with information you previously provided to a third-party social media platform (such as Facebook or Twitter). You are requesting that the third-party platform send us information, including personal information, from your profile on that platform by doing so. We treat that information in the same way that we treat any other information you provide to us when you register, log in, or enhance your profile.
Information from your browser or device. Spruce Cleaning Services collects information that your web browser or mobile device sends to us automatically. Your IP address, the name of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit are all examples of this information. The information we receive may be affected by the settings of your browser or device. The information we receive from your web browser and device is typically not personally identifiable. We may, however, combine it with other information in an attempt to identify you, or with information that does identify you.
Information Collected by Cookies and Other Technologies. To collect information and support certain features of this Site, we use “cookies” and other technologies. We may, for example, use these technologies to:
- collect information about how visitors use this Site, such as which pages they visit, which links they click on, and how long they stay on each page;
- support the Site’s features and functionality, such as saving you the trouble of reentering information already in our database or prompting the settings you established on previous visits;
- when you use this Site, you can personalize your experience; and
- enhance our marketing efforts, including the use of targeted advertising.
The information we collect through cookies and similar technologies is not personally identifiable in and of itself, but we may link it to personal information you provide. If you do not want to receive cookies, you can configure your browser to reject them or to notify you when one is placed on your computer. Although you are not required to accept cookies when visiting this Site, if your browser rejects our cookies, you may be unable to use all of its functionality.
INFORMATION ABOUT THIRD-PARTY COOKIES
In addition to the cookies delivered to your computer or mobile device by Spruce Cleaning Services via this Site, certain third parties may deliver cookies to you for a variety of reasons. For example, we employ Google Analytics, a web analytics tool that assists us in understanding how visitors interact with our Sites. Click here to learn more about Google Analytics.
Other third parties may deliver cookies to your computer or mobile device in order to track your online behaviors over time and across nonaffiliated websites, and/or to deliver targeted advertisements on this Site or on other websites.
On our Sites, you have options regarding the collection of information by third parties. For example, if you do not want Google Analytics to collect information about your visit to this Site, you can download an Opt-out Browser Add-on by clicking here. Please keep in mind that the Add-on has no effect on information sent to Spruce Cleaning Services.
In addition, if you do not want certain entities to collect interest-based information about you when you visit this Site or other websites, please click here. You will be directed to an industry-developed website with mechanisms for determining whether each listed entity may collect and use data for online behavioral advertising purposes. If some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, the best way to avoid third-party tracking of your online behaviors may be through your browser settings and cookie deletion. Please note that the industry-developed opt-out mechanism is device and browser specific. If you do not want participating entities to collect interest-based information about you across all devices and browsers, follow the steps outlined above for each device and browser.
HOW WE USE YOUR INFORMATION
In general, we use the information gathered through this Site to:
- to provide you with the requested information, products, and services;
- to provide you with high-quality customer service;
- to give you a more personalized experience when you visit this Site;
- to contact you with information and notices concerning your use of this Site;
- to contact you with special offers and other information we believe you will find useful (in accordance with any privacy preferences you have expressed to us);
- to invite you to participate in surveys and provide us with feedback (in accordance with any privacy preferences you have expressed to us);
- to enhance the Site’s content, functionality, and usability;
- to gain a better understanding of your requirements and interests;
- to make our products and services better;
- to boost our marketing and promotion efforts;
- for the purposes of security, credit, or fraud prevention; and
- for any other purpose specified in a relevant Privacy Notice
We share customer information with franchisees, service providers, vendors, and other companies around the world that help us run our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys. These companies must follow strict confidentiality obligations in accordance with this privacy policy and the agreements we enter into with them.
HOW WE SHARE YOUR INFORMATION
With Third–Party Vendors. Spruce Cleaning Services discloses information gathered through this Site to third-party vendors who work for or on our behalf. We may, for example, use third-party vendors to design and operate this Site, conduct surveys, and assist us with promotional efforts. These third-party vendors may require information about you in order to carry out their functions.
With Other Users of this Site. On or through this Site, you may be able to submit User-Generated Content. In this Policy, “User-Generated Content” or “UGC” refers to content that you post using the social networking tools we provide that does not constitute “Feedback” (as that term is defined in our Terms of Use). Any personal information contained in UGC can be read, collected, or used by others. Furthermore, we may use UGC you submit for advertising campaigns and other promotions. We may or may not use your name in connection with such use, and we may or may not use it.
With Third-Party Social Media Platforms. We may include functionality on this Site that allows you to automatically post information about your activities on this Site to a third-party social media platform (such as Facebook or Twitter). If you choose to use this feature, people who have access to your profile on the third-party platform may be able to see the actions you have taken, such as the products or services you have purchased. As a result, you should not expect privacy in those actions. Furthermore, if you choose to link your profile on this Site to a third-party social media platform, we may share the information in your profile with that third-party platform. We may also use third-party social media platforms to provide you with interest-based advertisements. To provide such ads, we may convert your email address into a unique value that our partner company can match with a user on their platform. Although we do not provide these platform vendors with any personal information, they may gain insights about individuals who respond to the ads we serve.
Within Spruce Cleaning Services Corporate Family. We reserve the right to share information gathered through this Site with other companies within the Spruce Cleaning Services corporate structure. These affiliate companies are allowed to use your information for their own marketing purposes and in accordance with this Policy.
With our Franchisees. We may share information collected through this Site with our franchisees, who may use your information for their own marketing purposes and in any other way that is consistent with this Policy.
With Other, Carefully Selected Business Partners. We may share your information with selected third parties for their own marketing purposes from time to time. For example, we may collaborate with third parties to sponsor contests or other promotions, and we may share the information you provide to us in order to participate in the contest or take advantage of the promotion with these third parties. However, as required by applicable law, we may offer you the opportunity to “opt out” or “opt in” before doing so.
In Aggregate or De-Identified Form. We compile and aggregate information gathered through this Site to create a compiled, aggregate view of usage patterns. We may share aggregate data with third parties in order for them to better understand our user base. We may also share de-identified information about how specific individuals use this Site with third parties (“Individualized Data”). Individualized Data is not personally identifiable, but it does reflect the usage patterns of a specific Site user rather than Site users as a whole.
As Part of a Business Transfer. If, for example, we transfer ownership or operation of this Site to another organization, merge with another organization, or liquidate our assets, your information may be transferred to the successor organization. If such a transfer occurs, the successor organization’s use of your information will continue to be governed by this Policy and your privacy preferences as expressed to us.
To Comply with Laws and Protect Our Rights and the Rights of Others. We may disclose your information when we believe, in good faith, that it is necessary to comply with the law, a court order, or a subpoena. We may also disclose your information to prevent or investigate a potential crime, such as fraud or identity theft; to protect the security of this Site; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property, as well as the rights, property, or safety of our users or others.
As Described in a Privacy Notice or Click-Through Agreement. We reserve the right to disclose your information in accordance with the terms of any Privacy Notice posted on a page of this Site where you provide that information. By submitting your information on that page, you agree to the disclosure of your information as outlined in the privacy notice. We also reserve the right to disclose your information in accordance with any click–through agreement you have agreed to.
HOW WE PROTECT YOUR INFORMATION
Spruce Cleaning Services takes reasonable precautions to ensure a level of security commensurate with the sensitive nature of the information we collect. Although we take reasonable precautions to protect your information from unauthorized use or disclosure, we cannot guarantee the security of information transmitted over the Internet or stored in our databases, and we will not be liable for security breaches beyond our reasonable control.
CHILDREN’S PRIVACY
You must be at least 13 years old to use this Site with our permission. We do not knowingly collect, use, or disclose personal information from children under the age of 13. Please do not use this Site if you are under the age of 13.
LINKS TO OTHER WEBSITES
This Policy is only applicable to Spruce Cleaning Services-owned websites where it is posted. Spruce Cleaning Services and its affiliates operate a variety of websites for a variety of purposes and in a variety of countries, where different laws may apply. If you visit another Spruce Cleaning Services website, please review the privacy policies posted on that site to learn what information is collected and how it is processed.
This Site may also contain links to websites not run by Spruce Cleaning Services or its affiliates. These links are provided solely for your convenience and do not imply any endorsement of the products sold or information provided by these websites, nor any affiliation with their operators. Spruce Cleaning Services has no control over these websites and accepts no liability for their data practices. Any information you provide to third-party websites is subject to their privacy and data collection policies and is not covered by this Policy. We strongly advise you to read the privacy policies on any website you visit before using it or providing any personal information.
ACCESS TO YOUR INFORMATION
If you want to review, correct, or update the personal information you have provided to us via this Site, please contact us using the information provided below. We will respond to your request within a reasonable amount of time or within the time limit set by applicable privacy law. As required by applicable law, we will make reasonable efforts to comply with your request.
RETENTION OF PERSONAL INFORMATION
Spruce Cleaning Services keeps personal information collected on this Site for as long as it is necessary to provide the services, products, and information you have requested, or as required by applicable law.
THIS SITE MAY BE HOSTED ON SERVERS OUTSIDE THE COUNTRY WHERE YOU RESIDE
Spruce Cleaning Services is a one-corporation based in the Philippines, and this Site is intended for a Filipino audience. The servers that power this Site and on which we store the information you provide to us via this Site may be located in a country other than your own. Data protection laws in the Philippines may not provide as much protection as data protection laws in other countries. However, regardless of where our data is stored, we will process your information in accordance with this Policy. If you are located in a country other than the Philippines, you consent to the transfer of your information to the Philippines by using this Site.
GOVERNING LAW
This Policy shall be governed by Philippine law, without regard to its conflict of law provisions.
QUESTIONS ABOUT THIS POLICY OR Spruce Cleaning Services’ DATA PRACTICES
If you have any questions or concerns about this Policy, any Privacy Notice, or Spruce Cleaning Services’ data practices, please email us at info@sprucecleaningservices.com or call us at +639178830077.
If you no longer want to receive our emails, please unsubscribe using the link provided in each message and/or contact us by phone at +639178830077 or by mail at Attn: Privacy Policy, Spruce Cleaning Services G/F Unit B One Santiago Place, 1852 Asuncion Street, Santiago, Makati City.